A Fare Debate?
We all know from personal experience that the cost of vehicle ownership and travel on public transport has increased significantly over recent years in response to rising fuel, insurance and labour costs.
The Isle of Wight MP is campaigning to persuade the Office of Fair Trading (OFT) to investigate the fares that the cross-Solent firms charge Isle of Wight residents. Red Funnel is committed to providing year round value-for-money fares but like many ferry operators, we are no longer able to shelter customers from dramatically rising costs. As a non-subsidised commercial business our fare structure has to reflect our cost base.
How do I find the best fares?
Red Funnel continues to invest heavily in information technology to improve ease of booking across all channels and enhance customer experience. It is now possible in a couple of mouse clicks to see the cheapest fares alongside every vehicle sailing that we operate throughout the year. Our call centre and ticket offices have access to exactly the same information.
We operate a fluid pricing structure that is very similar to the airline sector and the wider travel industry. Prices are based on demand so if you book online, book as early as possible and avoid travelling on peak dates or at peak times you will get the best fares.
Saver prices are our lowest fares but you must travel on the sailing you have a booked to avoid amendment charges. Flexible and Premium fares offer customers considerable choice and flexibility. They can be booked for a single leg or for a return journey and are ideal if there's a chance a booked sailing may be missed by unforseen delays etc.
To summarise, the best advice is to use the website, plan ahead and book early.
More information...
Red Funnel is an integrated travel transport and leisure company and is committed to providing year round value-for-money fares for each segment of the cross-Solent market.
It is not in the Company's interest to use price as a means to discourage or inhibit cross-Solent travel, particularly with respect to Island residents. Red Funnel's own marketing and pricing initiatives have helped ensure the Island's visitor economy continues to thrive relative to its South Coast neighbours.